Harvey County Communications is your contact to receive police, fire or emergency medical response. If you are ever in an emergency, contact 911.
When your call is answered, a dispatcher will ask you questions to gather information about your circumstances. Questions may include your location, phone number you are calling from, what your emergency is and additional details about the emergency, such as injuries or illnesses, description of a fire, information about the crime committed, etc. This information helps us begin to deploy the appropriate resources to your location or the incident.
Whenever possible during an emergency, call 911. However, if making a voice call is not possible or not safe, Text to 911 is available.
If you call 911 by accident, do not hang up. Please stay connected until the dispatcher can confirm with you that you contacted 911 by accident and there is no active emergency.
Sometimes, you may be unsure if your call should be directed to 911. When in doubt, call 911, but here are some examples of when to, and when not to, contact a dispatcher.
When to Call 911
- Reporting a crime
- Reporting a fire
- Reporting a medical emergency
- Reporting an activity that is or may cause harm to people, animals or property.
When Not to Call 911
- Reporting power outages (unless it is a life safety issue)
- Requesting information on closings or road conditions
- General questions.